Terms and Conditions

Last updated: June 3, 2026

1. Company Information and General Provisions

1.1 Company Details. These Terms and Conditions (the "Terms") govern the use of the Unabyss platform and all related services provided by OneType P.S.A, with its registered office in Warsaw (ul. Fabryczna 4A/11, 00-446 Warszawa, Poland), entered in the Register of Entrepreneurs of the National Court Register maintained by the District Court for the Capital City of Warsaw in Warsaw, XII Commercial Division of the National Court Register, under KRS number: 0001224271; NIP: 7011299839; share capital: PLN 200,000 (hereinafter referred to as "Unabyss", "we", "us", or "our"). Email: [email protected].

1.2 Scope. These Terms govern all access to and use of the Service, including the web applications at unabyss.com, app.unabyss.com, as well as any APIs, integrations, the browser extension, the desktop application and related digital services operated by Unabyss. They apply to all categories of users.

1.3 Legal Nature. These Terms constitute terms and conditions within the meaning of Article 8 of the Polish Act of 18 July 2002 on the Provision of Electronic Services (Journal of Laws of 2002 No. 144, item 1204, as amended) and, at the same time, a legally binding agreement between Unabyss and the User. The agreement is entered into upon Account creation and activation of the Account via the verification link sent to the e-mail address provided by the User during registration. These Terms apply to all features provided through the domains unabyss.com, app.unabyss.com, and any related subdomains.

1.4 Business Use. The Service is intended primarily for business and professional users, including entrepreneurs, freelancers, and companies. Consumers may also use the Service on the same basis as business users. Rights granted to consumers under mandatory provisions of Polish law, including in particular the Polish Act of 30 May 2014 on Consumer Rights (Journal of Laws of 2014, item 827, as amended) (the "Consumer Rights Act"), apply irrespective of these Terms and may not be excluded or limited by them.

1.5 Contact and Language. All communication with Unabyss should be conducted in English or Polish. The Terms and Conditions are available in Polish and English. For Users habitually residing in Poland, the Polish version prevails. For other Users, the English version prevails. The foregoing does not exclude the application of mandatory provisions of applicable law, in particular with respect to Consumers.

2. Definitions

2.1 Service. The online platform operated under the domains unabyss.com and app.unabyss.com, including all functionalities, web applications, APIs, integrations, the browser extension, the desktop application and related digital services provided by Unabyss.

2.2 User. Any individual or legal entity that accesses or uses the Service in any capacity.

2.3 Account. A personal or business profile created by the User to access and use authenticated features of the Service, established through registration or via third-party authentication (for example, Google OAuth).

2.4 Consumer. A natural person entering into a legal transaction with Unabyss that is not directly connected with that person's business or professional activity, and also a natural person conducting a sole proprietorship who enters into a transaction connected with that person's business activity where the transaction is not of a professional nature for that person, in particular as resulting from the subject matter of that person's business activity, to the extent mandatory law grants such person consumer rights in the relevant case.

2.5 Context Data. All materials, data, documents, structured files, or other content submitted, uploaded, imported, or generated by the User within the Service, including context files, uploads, items imported from third-party services through the User's connected Integrations, and content stored via the MCP interface.

2.6 AI Output. Any text, analysis, classification, summary, conversation response, or other content generated by the Service's artificial intelligence systems based on Context Data and User instructions, including Exports.

2.7 Content. Collectively refers to Context Data, AI Output, and any other materials generated, uploaded, or transmitted through the Service.

2.8 Integrations. Third-party services that the User connects to the Service (via OAuth authorization or, where applicable, API keys) in order to import the User’s own data into Context Data. Currently supported Integrations are presented to the User within the Service at the moment of connection. No third-party service is accessed by the Service unless the User has explicitly initiated and authorized that connection. Integrations are not part of the Service by default for a given User and are activated only after the User selects the relevant third-party service and confirms the connection, including by clicking “Connect” or completing another authorization step presented in the Service. The list of available Integrations may change over time.

2.9 Exports. AI-generated markdown dossiers created by the User from their Context Data, organized by topic or based on a template, which the User may edit, version, copy, and download through the Service.

2.10 MCP (Model Context Protocol). The protocol through which Unabyss distributes Context Data to third-party AI tools and services at the User's direction.

2.11 Credits. The internal currency used within the Service to pay for AI-powered features, including Context Chat responses, source ingestion (uploads and URLs), Exports generation, imports from connected Integrations, MCP queries and stores, and other AI-powered operations. Credits are denominated in US dollars.

2.12 Pre-Authorization. A temporary hold placed on a User's payment method for a specified amount, from which usage costs are deducted in real time, with only the actual amount spent being captured.

2.13 Subscription. A paid plan that grants the User access to certain features or usage limits within the Service for a defined period, subject to payment of applicable fees.

2.14 Agreement. The contractual relationship between the User and Unabyss established upon acceptance of these Terms.

2.15 Privacy Policy. The separate document available on the Unabyss website, which describes how personal data is collected, processed, and protected.

2.16 Platform. The digital infrastructure, including web interfaces, APIs, and software components, through which Unabyss provides the Service.

3. Account Creation and Eligibility

3.1 Registration. To access authenticated features of the Service, including context management, Context Chat, Exports, Integrations, and MCP, the User must create an Account by providing accurate and complete information as requested during the registration process. Accounts may be created via email and password or through Google OAuth. Accounts created via email and password must be activated by the User by clicking the verification link sent to the e-mail address provided during registration; full use of authenticated features is conditional on completion of this activation step.

3.2 Accuracy of Information. The User is responsible for ensuring that all information provided during registration and throughout the use of the Service remains accurate, current, and complete. Unabyss is not liable for any issues arising from inaccurate or outdated User information.

3.3 Account Security. The User is solely responsible for maintaining the confidentiality of their login credentials and for all activities performed under their Account. Unabyss will not be liable for any loss or damage resulting from unauthorized access to the Account due to the User's negligence.

3.4 Age and Legal Capacity. The Service may only be used by individuals who are at least 18 years old and who have full capacity to perform legal acts. By using the Service, the User confirms that these conditions are met.

3.5 Business Use. Users creating an Account on behalf of a company or other organization represent and warrant that they have the authority to bind that entity to these Terms.

3.6 Account Termination by User. The User may terminate their Account at any time through the account settings interface or by contacting Unabyss at [email protected]. Upon termination, all stored data and content will be deleted in accordance with the Privacy Policy.

3.7 Suspension or Termination by Unabyss. Unabyss reserves the right to suspend or terminate an Account if the User violates these Terms, uses the Service in a manner that may cause harm, or engages in any fraudulent or unlawful activity or abuse. In the case of Consumers, Unabyss will notify the User of the grounds for, and intention to, suspend or terminate the Account and will request that the User cease the breach within 7 days of receiving the request. If that period expires without remedy, Unabyss may suspend or terminate the Account, unless the breach constitutes gross abuse or criminal activity, in which case the measure may be applied with immediate effect.

4. Scope of Service

4.1 Description. Unabyss provides an online platform that enables Users to manage, structure, and distribute personal and professional context data to AI tools. The Service uses artificial intelligence to analyze, classify, and enrich the User's Context Data, to power Context Chat and Exports, and to make Context Data available to external AI tools through MCP at the User’s direction.

4.2 Features. The Service may include, among others:

• Management of structured context files and documents.
• AI-powered context chat for building and refining context through conversation.
• Import and synchronization of data from third-party services connected by the User through OAuth or, where applicable, API keys. The current list of available third-party services is presented to the User within the Service and may change from time to time. Each connection requires the User’s separate action and authorization in the Service.
• Real-time speech-to-text input via integrated transcription services.
• Distribution of Context Data to third-party AI tools via MCP.
• Credit-based usage billing and pre-authorization payment flows.
• Semantic search across the User's context files.
• Generation of AI-curated markdown dossiers (Exports) from the User’s Context Data, organized by topic or based on a template.
• A browser extension that allows the User, after authentication, to access the Service’s functionality from a web-browser context.

4.3 Human Review. The Service is designed to assist Users, not to replace human judgment. The User is solely responsible for reviewing and approving all AI Output before use. Unabyss does not guarantee the factual accuracy, reliability, or legality of any AI Output.

4.4 Third-Party Dependencies. The Service depends on third-party APIs and services and may be affected by their availability, limitations, or policy changes. Unabyss cannot guarantee uninterrupted or error-free operation of such integrations.

4.5 No Permanent Storage Obligation. Unless explicitly stated otherwise, Unabyss does not guarantee the permanent storage of Context Data or AI Output. Users are encouraged to retain their own copies of all important data.

4.6 Service Modifications. Unabyss reserves the right to modify, suspend, or discontinue any part of the Service at any time. In the case of material changes that affect paid features, Users will be notified at least 14 days in advance.

4.7 Availability. The Service is provided on an "as-is" and "as-available" basis. Unabyss will make reasonable efforts to maintain uptime but cannot guarantee continuous access without interruptions.

4.8 Support. Basic technical support is available via email at [email protected]. Response times may vary depending on the nature of the request and the User's subscription plan.

4.9 Technical Requirements. To use the Service, the User needs an active internet connection, a current web browser with JavaScript and cookies enabled, an active email account, and, for paid features, a valid payment method accepted by Stripe. Use of the browser extension, desktop application, API, Integrations, MCP, or third-party authentication may require additional software, accounts, permissions, or technical configuration specified within the Service.

4.10 Complaints. Complaints concerning the operation of the Service may be submitted by email to [email protected] or [email protected] and should include the User’s contact details, Account identifier where applicable, a description of the issue, and the requested resolution. Unabyss will respond to complaints without undue delay, and in any event within 14 days of receipt, unless a longer period is objectively necessary, in which case Unabyss will inform the User of the expected response time. This does not limit any mandatory rights of Consumers.

5. Context Data and Connections

5.1 Context Data Ownership. All Context Data uploaded, imported, or created by the User remains the property of the User. By submitting Context Data, the User grants Unabyss a non-exclusive, worldwide, royalty-free license to use, process, store, and modify the Context Data solely for the purpose of providing the Service.

5.2 User Responsibility for Context Data. The User is solely responsible for ensuring that all Context Data they submit, upload, or import does not infringe any intellectual property rights, trade secrets, privacy rights, or other legal rights of third parties. The User warrants that they have all necessary rights and permissions to provide Context Data to the Service.

5.3 Connections (Integrations). The User may connect third-party services to the Service via OAuth authorization or, where applicable, API keys, in order to import data from those services into Context Data. By connecting a third-party service, the User authorizes Unabyss to access the connected account to the extent of the permissions granted at the time of connection, solely for the purpose of providing the Service. The scope of permissions may differ depending on the Integration and is presented or confirmed during the relevant connection flow. The User may disconnect any service at any time through the account settings. Disconnection will prevent future imports but will not automatically delete Context Data previously imported. The User is solely responsible for ensuring that their connection and use of any third-party service complies with the terms of service and policies of that service.

5.4 Data Processing for AI Features. The User acknowledges that Context Data may be processed by AI models (including third-party AI services) in order to generate AI Output, perform semantic search, and provide other Service features. Context Data is not used to train Unabyss's or any third party's AI models.

6. MCP and External AI Tool Distribution

6.1 Distribution via MCP. The Service allows Users to distribute their Context Data to third-party AI tools and services (such as ChatGPT, Claude, Cursor, and others) via the Model Context Protocol (MCP). This distribution is initiated and controlled by the User.

6.2 User Control. The User has granular control over which Context Data is shared with which external tools. Unabyss provides the mechanism for distribution but does not determine what data is shared or with whom.

6.3 Limitation of Liability for External Tools. Once Context Data leaves the Unabyss Platform via MCP or any other authorized distribution method, Unabyss is not responsible for how that data is used, stored, processed, or displayed by third-party tools or services. The User acknowledges that third-party AI tools are governed by their own terms of service and privacy policies, and that Unabyss has no control over their behavior.

6.4 No Warranty on External Processing. Unabyss makes no warranty or representation regarding the accuracy, security, or reliability of any third-party AI tool's processing of Context Data distributed via MCP. The User assumes all risk associated with sharing their Context Data with external tools.

6.5 User Responsibility. The User is solely responsible for reviewing and understanding the terms of service and privacy policies of any third-party AI tools to which they distribute Context Data via MCP. Unabyss is not liable for any data breaches, misuse, or unauthorized processing by third-party tools.

7. Intellectual Property

7.1 Ownership of the Service. All rights, title, and interest in and to the Service, including its software, algorithms, user interface, design, databases, and underlying technology, are and shall remain the exclusive property of Unabyss or its licensors.

7.2 Ownership of Context Data. All Context Data uploaded or provided by the User remain the property of the User. By submitting such materials, the User grants Unabyss a non-exclusive, worldwide, royalty-free license to use, process, store, and modify the Context Data solely for the purpose of providing the Service.

7.3 Ownership of AI Output. AI Output generated by the Service based on the User's Context Data, including Exports, is considered to belong to the User, provided that all applicable fees have been paid. Unabyss retains no ownership over the AI Output, except for the limited rights necessary to host, display, and transmit it within the Service.

7.4 Limited License to Unabyss. The User grants Unabyss a limited, non-exclusive, worldwide license to store and process Context Data and AI Output for the duration of the Agreement, solely for the purpose of operating and improving the Service. This license automatically terminates when the Account is deleted or the Agreement ends.

7.5 Restrictions. Users may not copy, reproduce, modify, distribute, sell, lease, reverse engineer, or otherwise exploit any part of the Service or its technology, except as expressly permitted under these Terms.

7.6 Third-Party Rights. The User is responsible for ensuring that their Context Data does not infringe any intellectual property rights, trade secrets, or privacy rights of third parties. Unabyss reserves the right to remove or block access to any material that appears to violate such rights.

8. Licensing and Permitted Use

8.1 License Grant. Subject to these Terms and payment of any applicable fees, Unabyss grants the User a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for its intended purposes during the term of the Agreement.

8.2 Permitted Use. The User may use the Service solely for lawful purposes and in accordance with these Terms.

8.3 Prohibited Use. The User shall not, directly or indirectly: (a) Use the Service for any unlawful, defamatory, fraudulent, or misleading purpose. (b) Submit Context Data that contains personal data of third parties without consent or an appropriate legal basis. (c) Use the Service or any Integration to collect data about individuals without a legitimate professional purpose or in breach of any applicable law or the terms of service of any connected third-party service. (d) Attempt to gain unauthorized access to the Service or its infrastructure. (e) Reverse engineer, decompile, or otherwise interfere with the Service's code or security features. (f) Use the Service to distribute spam, malware, or automated bulk content. (g) Bypass usage limits, subscription restrictions, message caps, or technical controls implemented by Unabyss. (h) Use device fingerprinting spoofing or similar techniques to evade rate limiting. (i) Use the Service in a manner that may damage or impair the performance of the Platform or its integrations. (j) Use the Service to promote or distribute pornographic or sexually explicit content. (k) Use the Service to promote, justify, or encourage the exploitation of non-human animals, including factory farming, the production or sale of meat, dairy, or other animal-derived products. (l) Use the Service to promote or disseminate anti-scientific, conspiratorial, or pseudoscientific claims. (m) Use the Service to create or share hateful, discriminatory, or harassing content directed at individuals or groups based on race, ethnicity, nationality, gender, gender identity, sexual orientation, disability, or any other characteristic protected by human rights law. (n) Use the Service in any way that promotes, incites, or glorifies violence, discrimination, or violations of human rights.

8.4 User Responsibility. The User is fully responsible for all activity carried out through their Account and for ensuring that their use of the Service complies with all applicable laws and these Terms.

8.5 Suspension of Access. Unabyss reserves the right to immediately suspend or restrict access to the Service if the User's activity violates these Terms or poses a risk to the stability, security, or reputation of the Platform.

9. Credits, Payments, and Pre-Authorization

9.1 Credits (a) Credit System. The Service uses an internal credit system denominated in US dollars. A purchase of USD 1.00 increases the User’s paid Credit balance by USD 1.00, subject to taxes and payment charges displayed at checkout; Credits are a prepaid balance and are not converted using a hidden or discretionary multiplier. Credits are consumed when Users interact with AI-powered features, including Context Chat responses, source ingestion (uploads and URLs), Exports generation, imports from connected Integrations, and MCP queries and stores. The price at which Credits are sold is displayed in the Service and confirmed to the User before each purchase. The amount of Credits consumed by a given operation is variable and depends on factors including the artificial intelligence model used, the size and complexity of the operation, and the costs charged by the underlying third-party providers; the Service does not guarantee a fixed Credit cost per operation. Before an operation is confirmed, the Service displays or makes available the applicable pricing basis, the User’s available Credit balance and, where technically possible, an estimated Credit consumption. The final amount of Credits consumed may be known only after completion of the operation because token counts, operation size and third-party provider costs may vary. After each operation, the Service displays the number of Credits consumed and the User’s remaining Credit balance. The Service will not charge the User any amount beyond the price of Credits the User has voluntarily purchased. (b) Credit Purchases. Users may purchase additional Credits at any time through the Service. Payments are processed through Stripe. (c) Credit Balance. Credit balances are displayed in the User's account. Credits do not expire while the Account remains active. Credit balances are non-transferable between Users and are not redeemable for cash.

9.2 Promotional Credits and Promotional Offers. Unabyss may grant Credits or other benefits free of charge as part of promotional offers, individual commercial arrangements, onboarding campaigns, referral campaigns, or other marketing activities. The conditions of each promotional offer, including eligibility, value, duration, expiry, usage limits, and any additional restrictions, will be presented to the User in the Service, by email, on a landing page, in an order flow, or in separate promotional terms before the User participates in the promotion or uses the Promotional Credits. Promotional Credits are not redeemable for cash, are non-transferable, may expire according to the relevant promotional terms, and are not refundable unless mandatory law provides otherwise. Promotional terms may supplement these Terms but may not limit mandatory Consumer rights.

9.3 Pre-Authorization (a) Pre-Auth Holds. The Service may place a temporary hold (Pre-Authorization) on a User's payment method for a specified amount displayed to the User before authorization. This hold reserves funds that are consumed as the User interacts with the Service. (b) Capture. When the User completes their session or the held amount is fully consumed, Unabyss captures only the actual amount spent. Any unused portion of the hold is released. (c) Release. If the session times out or the User cancels, the hold is released in full. Release timing depends on the User's bank or card issuer and may take several business days to appear on the User's statement.

9.4 General Payment Terms (a) Taxes. All prices are gross prices and include VAT. Unabyss is VAT-registered in Poland and will collect VAT in accordance with Polish and EU regulations. (b) Refunds. Consumers have the right to withdraw from a distance contract within 14 days of its conclusion, without giving any reason, pursuant to Article 27 of the Consumer Rights Act. A Consumer loses the right of withdrawal in respect of digital services if the performance of those services has begun with the Consumer's express prior consent and after the Consumer has been informed of the loss of the right of withdrawal pursuant to Article 38(1)(13) of the Consumer Rights Act. In the event of effective withdrawal, Unabyss will refund the fees paid without undue delay and in any event no later than 14 days from the date of receipt of the withdrawal statement. Subject to mandatory Consumer rights and the express refund rules in these Terms, used Credits, Promotional Credits and any future Subscription fees, if and when paid Subscriptions become available, are non-refundable. Unused Pre-Authorization holds are always released. (c) Pricing Changes. Unabyss reserves the right to change Credit costs and, if and when paid Subscriptions are introduced, Subscription pricing. Credit pricing changes apply to future purchases only. Users will be notified at least 14 days in advance of any changes that affect recurring fees. (d) Payment Processor. All payment processing is handled by Stripe, Inc. By using the Service's payment features, the User also agrees to Stripe's terms of service and privacy policy.

10. AI Output Disclaimer and Limitation of Liability

10.1 Nature of AI Output. The Service uses artificial intelligence and automated systems, including models provided by OpenAI, Google (Gemini), Anthropic (Claude), and others, to generate content based on Context Data and User instructions. AI Output is produced algorithmically and may include factual inaccuracies, omissions, or unintended biases.

10.2 User Review and Approval. The User acknowledges that all AI Output is for informational and creative support purposes only. The User is solely responsible for reviewing, verifying, and approving AI Output before use.

10.3 No Professional Advice. AI Output does not constitute professional advice of any kind, including legal, financial, medical, or career advice. Users and Public Users must not rely on AI Output as a substitute for professional judgment or consultation.

10.4 Limitation of Liability. In relations with users who are not Consumers, Unabyss shall not be liable for indirect, incidental, consequential, or punitive damages arising from the use or inability to use the Service. This limitation does not apply to Consumers. Unabyss's liability towards Consumers is governed by the mandatory provisions of Polish law.

10.5 Liability Cap. In relations with users who are not Consumers, Unabyss's total aggregate liability shall not exceed the total amount of fees paid by the User during the twelve (12) months preceding the event giving rise to the claim. The foregoing limitation does not apply to Consumers. In relation to Consumers, Unabyss is liable within the limits resulting from generally applicable provisions of law.

10.6 No Warranty. In relations with users who are not Consumers, the Service is provided on an "as-is" basis, without express or implied warranties. In relation to Consumers, Unabyss is liable for non-conformity of the digital service with the contract on the terms set out in Articles 43h–43q of the Consumer Rights Act. A Consumer has the right to request that the digital service be brought into conformity with the contract, a price reduction, or withdrawal from the contract on the terms set out in the applicable provisions of law.

11. Third-Party Services

11.1 Overview. The Service integrates with the following categories of third-party services to deliver its features:

• Payment processing: Stripe, Inc.
• AI models: OpenAI (GPT), Google (Gemini), Anthropic (Claude).
• Speech-to-text: ElevenLabs (Scribe).
• Email delivery: transactional and operational email delivery providers.
• Cloud storage: cloud object storage providers.
• Edge delivery: edge computing and content delivery network providers.
• Connected third-party services authorized by the User (Integrations). The current list of available Integrations is presented to the User within the Service and may change from time to time.
• Customer support: in-product support and messaging providers (e.g., Chatwoot).

The specific providers used, their location (including whether any data is processed within or outside the European Economic Area), and the safeguards applied to international transfers are described in the Privacy Policy. Unabyss may change individual third-party providers within the categories listed above without amending these Terms, provided that the change does not materially affect the User’s rights.

11.2 Third-Party Terms. By using the Service, the User acknowledges that certain features rely on third-party services, each governed by their own terms of service and privacy policies. Unabyss is not responsible for the acts, omissions, or policies of third-party service providers.

11.3 Service Disruptions. If a third-party service experiences downtime, changes its terms, or discontinues its services, certain features of the Unabyss Service may be temporarily or permanently affected. Unabyss will make reasonable efforts to provide alternative solutions but is not liable for disruptions caused by third-party providers.

11.4 Data Sharing with Third Parties. Unabyss shares User data with third-party services only as necessary to provide the Service. For example, Context Data may be sent to AI model providers for processing, and payment information is shared with Stripe for transaction processing. Detailed information is provided in the Privacy Policy.

12. Data Handling, Security, and Privacy

12.1 Data Protection. Unabyss processes personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) (EU) 2016/679 and related national legislation.

12.2 Categories of Data Processed. Data processed may include: identification data, account details, Context Data, AI Output, technical data (IP address, device identifiers, usage logs), and payment information processed through Stripe.

12.3 Data Security. Unabyss implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure. This includes encrypted data transmission (TLS), secure cloud storage, and regular database backups.

12.4 Data Retention. Personal data is retained only as long as necessary for the purposes for which it was collected, unless a longer retention period is required by law.

12.5 User Rights. Users have the right to access, rectify, erase, or restrict processing of their personal data as provided under GDPR. Users may exercise these rights by contacting [email protected].

12.6 Privacy Policy. Detailed information on how personal data is processed is provided in the Privacy Policy, available at unabyss.com/privacy.

13. Termination and Suspension

13.1 Termination by User. The User may terminate their Account at any time through the account settings or by contacting [email protected].

13.2 Termination by Unabyss. Unabyss may terminate or suspend the User's Account if: (i) the User grossly or repeatedly violates these Terms; (ii) the User engages in fraudulent, criminal, or harmful activity; (iii) the User fails to pay amounts due despite a prior demand for payment; or (iv) this is required directly by law or by a final and binding judgment or decision. In the case of Consumers, Unabyss will notify the User of the grounds for, and intention to, suspend or terminate the Account and will request that the User cease the breach within 7 days of receiving the request. If that period expires without remedy, Unabyss may suspend or terminate the Account, unless the ground is a breach referred to in item (ii), in which case the Account may be suspended or terminated with immediate effect.

13.3 Effect of Termination. Upon termination: (a) access to the Account and all stored Content will be revoked; (b) stored Context Data and AI Output may be permanently deleted after a reasonable retention period; (c) any outstanding fees remain payable; (d) unused Credits purchased by the User for payment of a price, excluding Credits granted free of charge as part of a promotion, are refundable pro rata to their nominal value if the Account was terminated for reasons attributable to Unabyss. If the User terminated the Account or breached these Terms, a refund of Credits purchased for payment of a price is available only to Consumers, pro rata to their nominal value. Promotional Credits expire upon Account termination unless the applicable promotional terms provide otherwise.

13.4 Survival. Provisions concerning intellectual property, limitations of liability, indemnification, confidentiality, and governing law survive termination.

13.5 Consumer Right of Withdrawal. (a) Right of Withdrawal. A Consumer who has concluded a distance contract with Unabyss may withdraw from that contract without giving any reason within 14 days from the date of its conclusion. In the case of a purchase of Credits or commencement of a paid Subscription, the 14-day period runs from the date of conclusion of the contract concerning that purchase or Subscription. (b) Method of Submitting the Statement. To exercise the right of withdrawal, the Consumer should inform Unabyss of their decision by an unequivocal statement, for example by email sent to [email protected] or by post to: OneType Prosta Spółka Akcyjna, ul. Fabryczna 4A/11, 00-446 Warszawa, Poland. To meet the withdrawal deadline, it is sufficient to send the statement before the withdrawal period expires. (c) Withdrawal Form. The Consumer may use the model form attached as an annex to these Terms, but this is not mandatory. (d) Effects of Withdrawal. In the event of effective withdrawal from the contract, Unabyss will refund to the Consumer all payments received from the Consumer that are covered by the withdrawal, without undue delay and in any event no later than 14 days from the date of receipt of the withdrawal statement. The refund will be made using the same payment method as the Consumer used for the original transaction, unless the Consumer expressly agrees to another refund method that does not involve any costs for the Consumer. (e) Commencement of Performance Before Expiry of the Withdrawal Period. If the Consumer requests the commencement of performance of the Service, Subscription, or delivery of digital services before expiry of the 14-day withdrawal period, Unabyss may commence performance after obtaining the Consumer's express consent and after informing the Consumer of the consequences of such consent for the right of withdrawal. The right of withdrawal does not apply or expires only in the cases provided for by mandatory provisions of the Consumer Rights Act, in particular where the service has been fully performed with the Consumer's express prior consent or where the supply of digital content or digital services has begun on the terms set out in Article 38(1)(13) of the Consumer Rights Act.

14. Governing Law and Dispute Resolution

14.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of Poland.

14.2 Jurisdiction. Disputes with users who are not Consumers shall be subject to the exclusive jurisdiction of the courts competent for Warsaw, Poland. Disputes with Consumers shall be resolved by courts having jurisdiction under generally applicable provisions of law.

14.3 EU Consumer Protection. Consumers residing in the EU may bring disputes before the competent courts of their country of residence or use out-of-court consumer dispute resolution through the competent body. A list of alternative dispute resolution (ADR) bodies is available at: https://consumer-redress.ec.europa.eu/list-alternative-dispute-resolution-adr-bodies_en

14.4 Good Faith Resolution. Both parties shall make reasonable efforts to resolve any dispute amicably before initiating formal legal proceedings.

15. Modifications to the Terms

15.1 Right to Modify. Unabyss may amend these Terms for important reasons, in particular to adapt them to changes in applicable law, technical or functional changes to the Service, changes in market conditions, case law, decisions of courts or competent authorities, or editorial changes. Amendments to these Terms will be communicated to Users at least 14 days before they enter into force.

15.2 Notification. When changes are made, Unabyss will notify Users by email or by displaying a notice within the Service before the new Terms take effect.

15.3 Acceptance. A User who wishes to continue using the Service should accept the new version of the Terms by checking the acceptance box when logging into the Account. Failure to accept the new version of the Terms is equivalent to termination of the agreement effective on the date the new version of the Terms enters into force (or, if a paid Subscription is in effect, at the end of the then-current billing period).

16. Contact Information and Final Provisions

16.1 Contact Information. OneType Prosta Spółka Akcyjna, ul. Fabryczna 4A/11, 00-446 Warszawa, Poland. KRS: 0001224271; NIP: 7011299839. Email: [email protected]. Website: unabyss.com.

16.2 Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between the User and Unabyss regarding the use of the Service.

16.3 Severability. If any provision is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16.4 Force Majeure. Neither Party shall be liable for any failure resulting from causes beyond its reasonable control, including natural disasters, acts of government, war, power outages, pandemic, or failures of third-party service providers.

16.5 Effective Date. These Terms enter into force on the date indicated as the “Last updated” date above.

Annex 1: Model Withdrawal Form

(This form should be completed and returned only if the Consumer wishes to withdraw from the contract.)

Consumer's full name: ............................. Address: ....................................... Email associated with the Account: ..........................................

OneType Prosta Spółka Akcyjna ul. Fabryczna 4A/11 00-446 Warszawa, Poland Email: [email protected]

I hereby declare that I withdraw from the contract concerning: ................................................................................................................................................... [description of the service, Subscription, Credit purchase, or other performance covered by the withdrawal]

Date of conclusion of the contract: ..............................

Consumer's signature: ........................... Date: ......................................................